CWT brand elevation

Brand & creative strategy (project cancelled)
Objective
The mission on this project to raise the visual identity of the brand image of CWT, one of the top 3 in the business travel industry.
Challenge
Reflect changes in the industry since the COVID pandemic, in traveler habits, inflation, etc., to help CWT achieve its objectives.
Solution
Define a new brand positioning and visual direction to meet the challenges of today's and tomorrow's business travel, and stand out from the competition.

What are we talking about?

In 2018, CWT had been undergoing a digital transformation and name change. The new identity was created to be digital first and to support a modern and aspirational brand. It carries across the existing lines of business and sits comfortably with the Carlson Wagonlit Travel heritage (former name).

The mission on this project to raise the visual identity of the brand image. It was part of a larger project involving brand elevation in the broadest sense of the term.

client
CWT
project
brand elevation
role
brand strategy, creative direction, design
deliverable
visual identity, digital, print, motion, video

What are we talking about?

In 2018, CWT had been undergoing a digital transformation and name change. The new identity was created to be digital first and to support a modern and aspirational brand. It carries across the existing lines of business and sits comfortably with the Carlson Wagonlit Travel heritage (former name).

The mission on this project to raise the visual identity of the brand image. It was part of a larger project involving brand elevation in the broadest sense of the term.

client
CWT
project
brand elevation
role
brand strategy, creative direction, design
deliverable
visual identity, digital, print, motion, vide

Creative concept

This concept is based on the idea of a sense of belonging and trust for our employees and customers, as well as attractiveness and adhesion for our prospects.

The use of « my » is not new to CWT, as it has already been explored and developed for our myCWT travel platform and mycwt.com website.

It just made sense to me to exploit its potential even further. A simple word with a universal meaning that speaks to everyone (whether internal or external). Combined with the word ‘story’, it can, I think, evoke in 2 words the user and customer experience.

In addition, the ‘my’ can be interpreted in the sense that we’re addressing our audience, or that they’re showing their adoption of our brand and/or products.

It also seemed obvious to me to apply this simplicity to the way we present ourselves. In other words, a main segment ‘my CWT’ made up of 3 sub-segments ‘my experience’, ‘my people’ and ‘my commitment’ (see following diagram).

Creative concept

This concept is based on the idea of a sense of belonging and trust for our employees and customers, as well as attractiveness and adhesion for our prospects.

The use of « my » is not new to CWT, as it has already been explored and developed for our myCWT travel platform and mycwt.com website.

It just made sense to me to exploit its potential even further. A simple word with a universal meaning that speaks to everyone (whether internal or external). Combined with the word ‘story’, it can, I think, evoke in 2 words the user and customer experience.

In addition, the ‘my’ can be interpreted in the sense that we’re addressing our audience, or that they’re showing their adoption of our brand and/or products.

It also seemed obvious to me to apply this simplicity to the way we present ourselves. In other words, a main segment ‘my CWT’ made up of 3 sub-segments ‘my experience’, ‘my people’ and ‘my commitment’ (see following diagram).

© 2025 Fabien Cros
© 2025 Fabien Cros
Based in Paris.
Open to any project, collaboration, or getting to know each other better.
Do not hesitate to send me an email.
contact me
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Based in Paris.
Open to any project, collaboration, or getting to know each other better.
Do not hesitate to send me an email.
contact me
follow me
Based in Paris.
Open to any project, collaboration, or getting to know each other better.
Do not hesitate to send me an email.
contact me
follow me
Based in Paris.
Open to any project, collaboration, or getting to know each other better.
Do not hesitate to send me an email.
contact me
follow me